General Delivery Information
We deliver to your home or office via our nationwide store network. Products are dispatched from Joyce Mayne store. Delivery normally takes between five (5) to ten (10) days, or up to eight (8) weeks for furniture. If you're a Joyce Mayne Online member, you can track its progress via My Account.
You can work out delivery costs for your purchase using the delivery cost calculator in your Shopping Cart. Otherwise, delivery costs will be automatically calculated in Checkout and displayed as a line item in your order.
Unfortunately, we cannot deliver one order to multiple delivery addresses; in this instance, you must order items separately and assign the different delivery addresses to each.
All deliveries must be signed for when you receive them; deliveries cannot be made to PO Boxes. If you are unable to take delivery of your items in person - or if you haven't received them within a reasonable period - Contact Us for further instructions.
When buying online, you also have the option to pick up your order from Joyce Mayne store and avoid paying delivery charges. Simply select the Pick Up In-Store option and nominate your preferred location. When you complete your payment we will send you an email order confirmation and the store will contact you directly to confirm when your order will be ready to pick up.
Please note that only the person who placed the order may pick it up. When picking up your items, you're required to supply a copy of your order, photo ID and credit card used to make the purchase. (If you pay via PayPal, your credit card is not required).
